Effective Date: 24 October 2025
By engaging Desynr ("we," "our," or "us") for any creative service, the client ("you," "your") agrees to these Terms and Conditions. Please read them carefully before entering into any project or collaboration. These terms govern all projects, deliverables, communications, and relationships between Desynr and the client. Engaging Desynr's services constitutes a full understanding and acceptance of these Terms and Conditions. Clients are responsible for reviewing these terms prior to project initiation.
Desynr offers design and creative services, including but not limited to branding, logo design, social media graphics, promotional creatives, packaging, and website graphics. Any additional service or request outside the agreed-upon scope will be quoted and billed separately.
All project details, deliverables, and timelines will be defined, discussed, and confirmed before work begins. Any additions, changes, or major revisions outside the agreed may result in extra charges and will be billed separately. Final deliverables and files will be released only after full and final payment is received.
A 50% advance payment is required to begin any project. The remaining 50% is due upon completion, before the final delivery of files.
All fees and prices are exclusive of applicable taxes. Quotes provided by Desynr are valid for 10 business days.
Accepted payment methods include UPI, bank transfer, or other methods approved by Desynr. Clients must share payment receipts or confirmations for record-keeping purposes.
Late payments will attract a 2% monthly interest charge.
Refunds are not applicable once the design process has begun. If a project is cancelled before work begins, the advance payment may be refunded partially, based on administrative effort.
Desynr reserves the right to withhold all deliverables, source files, and any related materials until all outstanding dues are cleared. For ongoing services (e.g., website hosting), Desynr reserves the right to suspend or recall the service (including taking a website offline) until the full outstanding balance, including any late fees, is paid.
Each project includes a defined number of revisions as per the proposal offer. Additional revisions beyond this limit will be charged separately. Minor edits (like text changes or color adjustments) are included; major redesigns or concept changes count towards new revisions.
Desynr will make every effort to ensure all deliverables are free of errors. However, the client is solely responsible for the final proofreading and approval of all content, including spelling, grammar, and technical details, before any work is published or sent to print. The client's written approval of a final deliverable (e.g., via email message) constitutes acceptance of all content as correct, and Desynr is not liable for any errors or omissions discovered after this approval.
The client agrees to designate a single person ("Client Representative") with full authority to provide instructions, feedback, and approvals to Desynr. All approvals and feedback received from the Client Representative are final and binding. The client is responsible for ensuring this representative is available to provide timely feedback to maintain the project schedule.
The client agrees to provide all necessary content, materials, and information (such as logos, brand guidelines, images, and text) required for the project in a timely manner. Delays in providing these materials may extend the project timeline.
The client guarantees that all elements of text, graphics, photos, designs, trademarks, or other artwork furnished to Desynr for inclusion in the project are either owned by the client, or that the client has permission from the rightful owner to use each of these elements. The client agrees to indemnify and hold harmless Desynr from any and all claims, damages, liabilities, and costs (including legal fees) arising from any claim of infringement, defamation, or breach of copyright/trademark related materials provided by the client.
Ownership of final, approved designs transfers to the client only after full and final payment has been received.
Until full payment is received, Desynr retains ownership of all work and deliverables. Clients may not use, publish, resell, or distribute any unpaid or in-progress work.
All unused or rejected design concepts, mockups, and preliminary work remain the full and exclusive intellectual property of Desynr. The client is strictly prohibited from using, replicating, or sharing any rejected concepts. Any unauthorized use of rejected concepts will be considered a breach of this agreement and will be invoiced at 200% of the total project value.
Desynr retains the right to display completed works in our portfolio, website, or social media, unless otherwise requested in writing by the client.
If third-party assets (e.g., stock photos, fonts) are used, Desynr will ensure they are properly licensed. However, clients are responsible for obtaining any extended or commercial licenses required for their specific use cases.
Project timelines may shift and be extended due to delays in client responses, feedback, or provision of materials.
Desynr's official working hours are Monday - Saturday, 2:00 PM - 10:00 PM (IST).
Official communication will primarily take place via email or approved messaging channels.
Final files will be delivered in commonly used formats (e.g., PNG, JPG, PDF). Editable source files (e.g., PSD, AI) will only be provided if explicitly included in the project package. Desynr will retain project files for 30 days after final delivery; retrieval requests after this period may incur a fee. Desynr is not responsible for maintaining a backup copy after this 30-day period.
A project will be considered dormant or abandoned if there is no communication from the client for 30 consecutive days. In such cases, Desynr reserves the right to close the project. The advance payment will be retained, and any completed work will be invoiced. Reactivation may require a re-initiation fee.
Desynr reserves the right to terminate this agreement for reasons including, but not limited to: repeated late payments, a serious breach of these terms, or unprofessional or abusive conduct. Upon termination, a final invoice for all work completed to date will be issued.
The client may terminate this agreement at any time by providing written notice. In the event of termination by the client, Desynr shall be compensated for all work completed up to the date of termination. If canceled mid-project, payment for completed work will be retained, and no refunds will apply. Furthermore, a "kill fee" of 25% of the total project value will be invoiced to the client to compensate for the loss of project booking.
Both parties agree to maintain confidentiality regarding any proprietary or sensitive information shared during the project, and for a period of two (2) years post-completion.
Desynr shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our designs. Desynr's total liability for any claim shall be capped at the total project fees paid by the client for that specific project.
Desynr provides creative services and does not guarantee any specific business outcome, increase in sales, or market results. The client acknowledges that the service is creative and subjective, and that Desynr is not responsible for the commercial success or failure of the client's project.
Clients agree not to post defamatory or misleading statements about Desynr. Disputes must be handled privately through the channels outlined in the Dispute resolution clause.
Desynr may use AI tools to improve efficiency. All outputs are reviewed, and the use of AI tools does not reduce originality.
Desynr shall not be held responsible for delays or failure to deliver services due to events beyond our reasonable control, including natural disasters, technical failures, illness, or internet disruptions.
Desynr reserves the right to engage other professional designers or agencies as subcontractors to perform any or all of the services under this agreement, while remaining the client's sole point of contact.
In the event of any dispute, the parties agree to first attempt to resolve it amicably through direct negotiation. If unresolved within 14 days, the parties agree to attempt to resolve it through mediation. This agreement shall be governed by Indian law. Any legal action or proceeding shall be brought exclusively in the courts of Mumbai, India.
This agreement does not create a partnership, joint venture, or employment relationship.
Clients may not assign rights or obligations under this agreement without Desynr's written consent.
If any provision of these terms is found to be invalid, the rest of the provisions remain in full force and effect.
Desynr reserves the right to update or modify these terms at any time. Updated versions apply to future engagements.
For any questions, concerns, or inquiries, please contact us:
Email: desynrstudio@gmail.com
Instagram: @de_synr
Phone: PLEASE REQUEST ON MAIL OR INSTA DM
Engaging Desynr's services constitutes full understanding and acceptance of these Terms and Conditions. Clients are responsible for reviewing these terms prior to project initiation.